Hi-Rez Studios, Inc Status

Games

Support Careers

All Systems Operational

Hi-Rez Studios Operational

Hi-Rez Public APIs Operational

SMITE Operational

SMITE PC Operational

SMITE PS4 Operational

SMITE Xbox Operational

SMITE Switch Operational

SMITE Epic Operational

Rogue Company Operational

Rogue Company PC Operational

Rogue Company PS4 Operational

Rogue Company Xbox Operational

Rogue Company Switch Operational

Rogue Company Epic Operational

Paladins Operational

Paladins PC Operational

Paladins PS4 Operational

Paladins Xbox Operational

Paladins Switch Operational

Paladins Epic Operational

Realm Royale Operational

Realm Royale PC Operational

Realm Royale PS4 Operational

Realm Royale Xbox Operational

Realm Royale Switch Operational

SMITE Blitz Operational

SMITE Blitz Mobile Operational

Paladins Strike Operational

Paladins Strike Mobile Operational

Tribes Ascend Operational

Tribes Ascend PC Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 5, 2020

No incidents reported today.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

Rogue Company Login Issue

Resolved - This incident has been resolved.
Aug 1, 10:41 EDT

Monitoring - A fix has been implemented and we are monitoring.
Aug 1, 10:06 EDT

Investigating - We are experiencing some issues with logins and are investigating.
Aug 1, 09:41 EDT

Smite Server Maintenance

Completed - The scheduled maintenance has been completed.
Aug 1, 04:27 EDT

Verifying - Verification is currently underway for the maintenance items.
Aug 1, 04:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 03:30 EDT

Scheduled - #Smite will be undergoing server maintenance on Today 08/01/2020 at 8:00 UTC. Limited access will begin at 7:30 UTC.
Jul 31, 20:56 EDT

Jul 31, 2020

No incidents reported.

Jul 30, 2020

Smite Crossplay Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 30, 04:18 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 03:59 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 30, 03:58 EDT

Jul 29, 2020

Paladins Crossplay Upgrade to 3.4

Completed - The scheduled maintenance has been completed.
Jul 29, 10:57 EDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 29, 10:57 EDT

Update - Paladins Crossplay upgrade to 3.4 is still undergoing, we will update as necessary.
Jul 29, 09:58 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 06:45 EDT

Scheduled - Paladins Crossplay will be upgrading to 3.4 tomorrow (07/29/2020) at 11:00 UTC. Limited logins will begin at 10:45 UTC.
Jul 28, 14:14 EDT

Rogue Company Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 09:34 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:45 EDT

Scheduled - #RogueCompany will be undergoing server maintenance on Wednesday 7/29. Limited access will begin at 12:45 UTC.
Jul 28, 23:07 EDT

Smite Crossplay Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 04:36 EDT

Verifying - Verification is currently underway for the maintenance items.
Jul 29, 04:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 03:31 EDT

Scheduled - #Smite will be undergoing server maintenance on Wednesday 7/29. Limited access will begin at 7:30 UTC.
Jul 28, 16:22 EDT

Jul 28, 2020

Smite Crossplay Mid-Patch Update

Completed - The scheduled maintenance has been completed.
Jul 28, 08:33 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 06:30 EDT

Scheduled - Smite Crossplay with be undergoing a mid-patch maintenance tomorrow (07/28/2020) at 11:00 UTC. Limited logins will begin at 10:30 UTC.
Jul 27, 13:32 EDT

Jul 27, 2020

Smite Crossplay Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 27, 04:52 EDT

Verifying - Verification is currently underway for the maintenance items.
Jul 27, 04:17 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 03:30 EDT

Scheduled - We will be performing server maintenance for Smite #PC #Xbox #PS4, and #Switch. Tomorrow (07/27/2020) at 8:00 UTC. Limited logins will begin at 7:30 UTC.
Jul 26, 12:46 EDT

Jul 26, 2020

Rogue Company Login Issues

Resolved - This incident has been resolved.
Jul 26, 23:38 EDT

Investigating - Due to overwhelming demand, we are experiencing some issues with server stability and scalability with our new backend architecture. We apologize for any inconvenience that this may have caused.
Jul 26, 14:49 EDT

Smite Crossplay Login Issue

Resolved - This incident has been resolved.
Jul 26, 11:12 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 10:56 EDT

Investigating - We are currently investigating this issue.
Jul 26, 10:35 EDT

Rogue Company Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 26, 09:33 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:30 EDT

Scheduled - #RogueCompany will undergo server maintenance today (07/26/2020) at 12:00 UTC. Logins will be limited starting at 11:30 UTC.
Jul 25, 20:25 EDT

Jul 25, 2020

Smite Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 06:42 EDT

Verifying - Verification is currently underway for the maintenance items.
Jul 25, 04:20 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 03:30 EDT

Scheduled - #Smite will be undergoing server maintenance on Today 7/25 at 8:00 UTC. Limited access will begin at 7:30 UTC.
Jul 24, 22:41 EDT

Jul 24, 2020

Rogue Company Server Maintenance

Completed - The scheduled maintenance for #RogueCompany has been completed.
Jul 24, 10:51 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:30 EDT

Scheduled - #RogueCompany will undergo server maintenance today (07/24/2020) at 12:00 UTC. Logins will be limited starting at 11:30 UTC.
Jul 23, 23:46 EDT

Jul 23, 2020

Rogue Company Emergency Restart

Resolved - This incident has been resolved.
Jul 23, 22:37 EDT

Monitoring - Maintenance for @RogueCompany is now complete. We will be closely monitoring the results.
Jul 23, 21:07 EDT

Update - #RogueCompany is currently undergoing maintenance. The game will be back soon.
Jul 23, 20:34 EDT

Identified - #RogueCompany will be going offline shortly for maintenance.
Jul 23, 20:14 EDT

Investigating - We are currently investigating some issues regarding logins for #RogueCompany
Jul 23, 17:36 EDT

Update - We are continuing to monitor for any further issues.
Jul 23, 16:05 EDT

Monitoring - #RogueCompany is back up. We will continue to monitor the results of the restart.
Jul 23, 15:51 EDT

Identified - We will be performing an emergency restart of #RogueCompany to address issues with logins. The game will be back shortly.
Jul 23, 15:36 EDT

Rogue Company Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 23, 12:19 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:30 EDT

Scheduled - #RogueCompany will undergo server maintenance today (07/23/2020) at 10:00 UTC. Logins will be limited starting at 09:30 UTC.
Jul 22, 22:46 EDT

Jul 22, 2020

Rogue Company Crossplay Login/Queuing/Match Issues

Resolved - This incident has been resolved.
Jul 22, 16:51 EDT

Investigating - We are currently investigating an issue affecting the following: logins, queuing for matches, and joining matches for #RogueCompany #PC, #PS4, #Switch, #Xbox
Jul 22, 15:58 EDT

Rogue Company Crossplay Queuing Issues

Resolved - This incident has been resolved.
Jul 22, 15:42 EDT

Investigating - We are currently investigating issues impacting queuing for #RogueCompany #PC, #PS4, #Switch, #Xbox
Jul 22, 15:26 EDT