Hi-Rez Studios, Inc Status

Games

Support Careers

All Systems Operational

Hi-Rez Studios Operational

Hi-Rez Public APIs Operational

SMITE Operational

SMITE PC Operational

SMITE PS4 Operational

SMITE Xbox Operational

SMITE Switch Operational

SMITE Epic Operational

Rogue Company Operational

Rogue Company PC Operational

Rogue Company PS4 Operational

Rogue Company Xbox Operational

Rogue Company Switch Operational

Rogue Company Epic Operational

Paladins Operational

Paladins PC Operational

Paladins PS4 Operational

Paladins Xbox Operational

Paladins Switch Operational

Paladins Epic Operational

Realm Royale Operational

Realm Royale PC Operational

Realm Royale PS4 Operational

Realm Royale Xbox Operational

Realm Royale Switch Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Rogue Company Server Maintenance Nov 2, 07:00-08:00 EDT

#RogueCompany will undergo server maintenance Monday (11/02/2020) at 11:00 UTC. Logins will be limited at that time.
Posted on Oct 30, 23:44 EDT

Past Incidents

Oct 31, 2020

Rogue Company Match Making Issue

Resolved - This incident has been resolved.
Oct 31, 03:06 EDT

Update - Logins have resumed for #RogueCompany. We are continuing to monitor for any further issues.
Oct 30, 22:14 EDT

Update - We are seeing some Match Making issues return. We are limiting logins while we address this issue.
Oct 30, 21:08 EDT

Monitoring - A fix has been implemented for the Match Making issue on #RogueCompany, and we are monitoring the results
Oct 30, 20:34 EDT

Identified - We have identified an issue with match making on #RogueCompany. We have limited game logins during this time.
Oct 30, 20:24 EDT

Oct 30, 2020

Rogue Company Server Maintenance

Completed - Saturday's maintenance has been postponed until Monday (11/02/2020).
Oct 30, 23:42 EDT

Scheduled - #RogueCompany will undergo server maintenance tomorrow (10/31/2020) at 11:00 UTC. Logins will be limited at that time.
Oct 30, 19:43 EDT

Rogue Company Match Making Issues

Resolved - This incident has been resolved.
Oct 30, 19:27 EDT

Monitoring - A fix has been implemented for the Match Making issue on #RogueCompany, and we are monitoring the results.
Oct 30, 18:45 EDT

Identified - The issue has been identified and a fix is being implemented.
Oct 30, 18:43 EDT

Investigating - We have identified an issue with match making on #RogueCompany. We have limited game logins during this time.
Oct 30, 18:42 EDT

Rogue Company Server Maintenance

Completed - This #RogueCompany #PC, #PS4, #Switch, #Xbox maintenance has been completed.
Oct 30, 09:40 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 07:00 EDT

Scheduled - #RogueCompany will undergo server maintenance tomorrow (10/30/2020) at 11:00 UTC. Logins will be limited at that time.
Oct 29, 16:38 EDT

Smite Server Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 04:14 EDT

Verifying - Verification is currently underway for the maintenance items.
Oct 30, 04:08 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 03:46 EDT

Scheduled - #Smite will undergo server maintenance at tomorrow (10/30/2020) at 8:00 UTC. Logins will be limited at 7:45 UTC.
Oct 29, 18:01 EDT

Oct 29, 2020

No incidents reported.

Oct 28, 2020

Rogue Company Login issue.

Resolved - This incident has been resolved.
Oct 28, 16:07 EDT

Investigating - We are currently investigating an issue with logins.
Oct 28, 15:00 EDT

Paladins Crossplay Upgrade to 3.5

Completed - The scheduled maintenance has been completed.
Oct 28, 10:40 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 06:45 EDT

Scheduled - Paladins Crossplay will be upgrading to 3.5 tomorrow (10/28/2020) at 11:00 UTC. Limited logins will begin at 10:45 UTC.
Oct 27, 14:04 EDT

Oct 27, 2020

Rogue Company Server Maintenance

Completed - The scheduled maintenance has been completed.
Oct 27, 09:43 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 08:00 EDT

Scheduled - Rogue Company will be undergoing maintenance tomorrow (10/27/2020) at 12:00 UTC.
Oct 26, 14:34 EDT

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

Rogue Company Server Maintenance

Completed - The scheduled maintenance for #RogueCompany has been completed.
Oct 23, 09:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:01 EDT

Scheduled - #RogueCompany will undergo server maintenance on Friday (10/22/2020) at 09:00 UTC. Logins will be limited during this time.
Oct 22, 20:04 EDT

Oct 22, 2020

Rogue Company Login Issue

Resolved - This incident has been resolved.
Oct 22, 19:24 EDT

Investigating - We are investigating an issue effecting #RogueCompany
Oct 22, 17:16 EDT

Rogue Company Launching Matches Issue

Resolved - This incident has been resolved.
Oct 22, 13:36 EDT

Investigating - We are currently investigating an issue with #RogueCompany matches not launching.
Oct 22, 12:17 EDT

Oct 21, 2020

Paladins Login Issue

Resolved - This incident has been resolved.
Oct 21, 17:17 EDT

Investigating - We are currently investigating a "Version Mismatch" issue some players are having when attempting to log into the game.
Oct 17, 10:30 EDT

Oct 20, 2020

Rogue Company Crossplay: Issues Joining Queue & Launching Matches

Resolved - This issue with #RogueCompany #PC, #PS4, #Switch, & #Xbox has been resolved.
Oct 20, 12:47 EDT

Monitoring - We have implemented a solution, and we are closely monitoring the results. Logins for #RogueCompany #PC, #PS4, #Switch, & #Xbox have resumed at this time.
Oct 20, 12:26 EDT

Update - Logins have been limited at this time for #RogueCompany #PC, #PS4, #Switch, & #Xbox as we further our investigation
Oct 20, 12:04 EDT

Investigating - We are currently investigating issues with joining queues and launching matches for #RogueCompany #PC, #PS4, #Switch, & #Xbox
Oct 20, 12:03 EDT

Rogue Company Crossplay: Issues Launching Matches

Resolved - This #RogueCompany #PC, #PS4, #Switch, & #Xbox issue has been resolved.
Oct 20, 10:54 EDT

Monitoring - We have implemented a fix for this issue affecting #RogueCompany #PC, #PS4, #Switch, and #Xbox, and we are monitoring the results.
Oct 20, 10:06 EDT

Investigating - We are currently investigating an issue with launching matches for #RogueCompany #PC, #PS4, #Switch, and #Xbox
Oct 20, 09:10 EDT

Smite Crossplay 7.10 Mid Patch Update

Completed - The scheduled maintenance has been completed.
Oct 20, 08:39 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 06:30 EDT

Scheduled - Smite Crossplay will be undergoing maintenance for the 7.10 mid-patch, tomorrow (10/20/2020) at 11:00 UTC. Limited logins will begin at 10:30 UTC.
Oct 19, 14:11 EDT

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020