Hi-Rez Studios, Inc Status

Jul 23, 2017

No incidents reported today.

Jul 22, 2017

Resolved - The issue with #Smite #Xbox has been resolved.
Jul 22, 12:22 EDT

Monitoring - We have fixed an issue to #Smite #Xbox and will continue to monitor closely
Jul 22, 12:19 EDT

Identified - We have identified an issue with #Smite #Xbox and are working on bringing services back to normal
Jul 22, 12:15 EDT

Investigating - Automated services have detected a possible problem with #SMITE XBOX. We are investigating.
Jul 22, 12:07 EDT

Paladins PC Possible Issue

Resolved - The issue with #Paladins #PC has been resolved.
Jul 22, 12:22 EDT

Monitoring - We have fixed an issue to #Paladins #PC and will continue to monitor closely
Jul 22, 12:19 EDT

Identified - We have identified an issue with #Paladins #PC and are working on bringing services back to normal
Jul 22, 12:14 EDT

Investigating - Automated services have detected a possible problem with #Paladins PC. We are investigating.
Jul 22, 12:07 EDT

Jul 21, 2017

Smite PC Maintenance

Completed - The scheduled maintenance has been completed.
Jul 21, 09:36 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 08:30 EDT

Scheduled - We are performing maintenance for #Smite #PC on Friday, 07/21/2017 at 9:00AM EST (3:00PM CEST). Limited logins will begin at 8:30AM EST (2:30PM CEST)
Jul 20, 17:20 EDT

Jul 20, 2017

Smite PC Emergency Restart

Resolved - The issue with #Smite #PC has been resolved.
Jul 20, 15:22 EDT

Monitoring - The emergency restart for #Smite #PC has been completed, and we will be monitoring the results.
Jul 20, 15:07 EDT

Identified - We have identified an issue with #Smite #PC and will be performing an emergency restart. The game will be up shortly.
Jul 20, 13:58 EDT

Paladins PC Emergency Restart

Resolved - The issue with #Paladins #PC has been resolved.
Jul 20, 14:16 EDT

Monitoring - The emergency restart of #Paladins #PC has been completed. We are monitoring the results.
Jul 20, 13:53 EDT

Identified - We have identified an issue with #Paladins #PC and will be performing an emergency restart. The game will be up shortly.
Jul 20, 13:38 EDT

Smite PC Patch Maintenance

Completed - The scheduled maintenance has been completed.
Jul 20, 10:12 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:30 EDT

Scheduled - We are performing a patch maintenance for #Smite #PC on Thursday, 07/20/2017 at 9:00AM EST (3:00PM CEST). Limited logins will begin at 8:30AM EST (2:30PM CEST)
Jul 19, 17:27 EDT

Jul 19, 2017

Paladins PC Possible Issue

Resolved - This incident has been resolved.
Jul 19, 13:15 EDT

Monitoring - We have fixed an issue to #Paladins PC and will continue to monitor closely
Jul 19, 10:32 EDT

Investigating - Automated services have detected a possible problem with #Paladins PC. We are investigating.
Jul 19, 10:21 EDT

Paladins PC Maintenance

Completed - Completed: The scheduled Paladins PC maintenance has been completed. #PaladinsPC
Jul 19, 09:12 EDT

In progress - In Progress: Scheduled Paladins PC maintenance is currently in progress. We will provide updates as necessary. #PaladinsPC
Jul 19, 08:25 EDT

Scheduled - #Paladins #PC will be undergoing maintenance starting at 8:30 AM EST. Limited log ins will begin at 8:15
Jul 18, 14:04 EDT

Paladins Console Update OB 54

Completed - #Paladins console OB 54 Update has been completed
Jul 19, 09:08 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:00 EDT

Scheduled - #Paladins #XBox & #PS4 will be updated to OB 54 starting at 6:00 AM EST. Limited log ins will begin at 5:45
Jul 18, 14:00 EDT

Jul 18, 2017

Smite XBOX Possible Issue

Resolved - The issue with #Smite #XBox has been resolved and log ins have resumed.
Jul 18, 15:26 EDT

Identified - We have identified an issue with #Smite #XBox and are working on bringing services back up
Jul 18, 15:13 EDT

Investigating - Automated services have detected a possible problem with #SMITE XBOX. We are investigating.
Jul 18, 15:06 EDT

Smite PC 4.13 Patch Maintenance

Completed - #Smite PC 4.13 has been completed.
Jul 18, 08:42 EDT

Verifying - Verifying: Verification is currently underway for the Smite PC maintenance items #SmitePC
Jul 18, 08:28 EDT

Update - In Progress: Scheduled Smite PC maintenance is still currently in progress. We will provide updates as necessary. #SmitePC
Jul 18, 06:41 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 03:30 EDT

Scheduled - We are performing a patch maintenance for #Smite #PC on Tuesday, 07/18/2017 at 4:00AM EST (10:00AM CEST). Limited logins will begin at 03:30AM EST (9:30AM CEST)
Jul 17, 19:58 EDT

Users may have issues logging into PC games. We are investigating

Resolved - The login issues users have been experiencing have been resolved.
Jul 18, 05:47 EDT

Investigating - We are investigating login issues users may be experiencing
Jul 18, 05:40 EDT

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

Hand of the Gods maintenance

Completed - Hand of the Gods maintenance has been completed
Jul 13, 15:31 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:15 EDT

Scheduled - We will be performing maintenance on Hand of the Gods at 3:15 PM EST #SmiteTactics
Jul 13, 15:08 EDT

Paladins PC Patch

Completed - #Paladins #PC patch has been completed!
Jul 13, 09:53 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:45 EDT

Scheduled - We are performing a patch maintenance for #Paladins #PC on Thursday, 07/13/2017 at 9:00AM EST (3:00PM CEST). Limited logins will begin at 08:45AM EST (2:45PM CEST)
Jul 12, 21:33 EDT

Jul 12, 2017

Smite PS4 & XBox 4.12 Patch

Completed - The scheduled maintenance has been completed.
Jul 12, 11:02 EDT

Verifying - Verifying: Verification is currently underway for the Smite XBOX and Smite PS4 maintenance items #SmiteXBOX #SmitePS4
Jul 12, 10:20 EDT

Update - We are still working on updating both Smite PS4/XBOX. Will be up shortly.
Jul 12, 10:19 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 07:01 EDT

Scheduled - We will be updating #Smite on #XBox and #PS4 on Wednesday 7/12 at 7:00 AM EST. Limited log ins will begin at 6:30.
Jul 11, 14:00 EDT

Hi-Rez Connectivity Issues

Resolved - We have recovered from this issue and affected game environments are back up.
Jul 12, 09:36 EDT

Monitoring - We are recovering from the netowork issue and will continue to monitor.
Jul 12, 09:24 EDT

Identified - We are currently experiencing an issue that effects all Hi-Rez Products. We have identified the issue and working on restoring services.
Jul 12, 08:54 EDT

Paladins PC OB54 Maintenance

Completed - Completed: The scheduled Paladins PC maintenance has been completed. #PaladinsPC
Jul 12, 06:48 EDT

Verifying - Verifying: Verification is currently underway for the Paladins PC maintenance items. #PaladinsPC
Jul 12, 06:42 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 03:45 EDT

Scheduled - We will be updating #Paladins #PC on Wednesday, 07/12/2017 at 3:45AM EST (9:45AM CEST). Limited logins will begin at 3:45AM EST (9:45AM CEST).
Jul 11, 18:44 EDT

Jul 11, 2017

Smite XBOX Possible Issue

Resolved - #Smite #XBox restart has been completed. We will continue to monitor the environment.
Jul 11, 13:15 EDT

Update - We will be restarting #Smite #XBox momentarily
Jul 11, 13:03 EDT

Identified - We are investigating an issue with #Smite #XBox
Jul 11, 12:59 EDT

Investigating - Automated services have detected a possible problem with #SMITE XBOX. We are investigating.
Jul 11, 12:56 EDT

Jul 10, 2017

Hand of the Gods Patch

Completed - Patching for Hand of the gods #Smite #Tactics has been completed.
Jul 10, 15:24 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:01 EDT

Scheduled - We will be patching Hand of the Gods #Smite #Tactics at 3:00 PM EST today. Limited log ins will begin at 2:45.
Jul 10, 13:51 EDT

Jul 9, 2017

Hi-Rez Patching / New Account Creation Issue - Smite PC / Paladins PC / Tactics (HotG) PC

Resolved - All systems look stable for #Smite #PC, #Paladins #PC and Smite Tactics / #HotG #PC.
Jul 9, 02:24 EDT

Monitoring - We have resolved the issue impacting #Smite #PC, #Paladins #PC and Smite Tactics / #HotG #PC; we are continuing to monitor.
Jul 9, 01:46 EDT

Update - We are still working with our providers to resolve the issue impacting #Smite #PC, #Paladins #PC and Smite Tactics / #HotG #PC; updates to follow.
Jul 8, 22:52 EDT

Update - Work continues on the issue impacting new account creation and patching services for #Smite #PC, #Paladins #PC and Smite Tactics / #HotG #PC; we have identified the root cause and teams are still engaged in finding a resolution; more updates to follow and apologies for the inconvenience.
Jul 8, 17:45 EDT

Identified - We have identified an issue impacting clients of the Hi-Rez Patcher Service for #Smite #PC, #Paladins #PC and Smite Tactics / #HotG #PC. The issue is impacting patching and new account creation services for the above products / platforms only. #Steam users / services not impacted. Efforts are ongoing to mitigate the issue and updates will be provided as we have them. Apologies for the inconvenience.
Jul 8, 14:29 EDT