Hi-Rez Studios, Inc Status

Games

Support Careers

All Systems Operational

Hi-Rez Studios Operational

Hi-Rez Public APIs Operational

SMITE Operational

SMITE PC Operational

SMITE PS4 Operational

SMITE Xbox Operational

SMITE Switch Operational

SMITE Epic Operational

Rogue Company Operational

Rogue Company PC Operational

Rogue Company PS4 Operational

Rogue Company Xbox Operational

Rogue Company Switch Operational

Rogue Company Epic Operational

Paladins Operational

Paladins PC Operational

Paladins PS4 Operational

Paladins Xbox Operational

Paladins Switch Operational

Paladins Epic Operational

Realm Royale Operational

Realm Royale PC Operational

Realm Royale PS4 Operational

Realm Royale Xbox Operational

Realm Royale Switch Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Realm Royale Maintenance Apr 21, 09:45-11:30 EDT

#RealmRoyale will be undergoing maintenance on Wednesday 4/21. Limited access to the game will begin at 13:45 UTC
Posted on Apr 20, 10:19 EDT

Past Incidents

Apr 20, 2021

Smite Crossplay Maintenance 04/20/2021

Completed - The scheduled maintenance has been completed.
Apr 20, 09:02 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:30 EDT

Scheduled - Smite Crossplay will be going down for maintenance at 11:00 UTC on April 20th 2021. Limited access will begin at 10:30 UTC.
Apr 19, 22:02 EDT

Rogue Company Server Maintenance

Completed - This #RogueCompany maintenance has been completed.
Apr 20, 05:41 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 04:02 EDT

Scheduled - We will be undergoing maintenance for Rogue Company tomorrow (04/20/2021) at 8:00 UTC. Limited logins will begin at 7:45 UTC.
Apr 19, 15:43 EDT

Apr 19, 2021

Rogue Company Matching Issue

Resolved - The fix has been implemented and we are monitoring the results
Apr 19, 13:36 EDT

Identified - We will be restarting #RogueCompany in a moment to address the match making issue
Apr 19, 12:36 EDT

Investigating - We are currently investigating this issue.
Apr 19, 12:29 EDT

Smite Crossplay Server Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 11:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:30 EDT

Scheduled - Smite Crossplay will be undergoing maintenance tomorrow (04/19/2021) 14:00 UTC. Limited access will begin at 13:30 UTC.
Apr 18, 21:33 EDT

Smite Crossplay Matchmaking Issue

Resolved - This incident has been resolved.
Apr 19, 01:35 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 01:05 EDT

Investigating - We are investigating an issue that is affecting matchmaking on #Smite
Apr 19, 00:57 EDT

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

Rogue Company Matchmaking Issue

Resolved - This incident has been resolved and we are monitoring.
Apr 16, 15:31 EDT

Identified - We have identified an issue with #RogueCompany and are implementing a fix.
Apr 16, 15:16 EDT

Investigating - We are investigating an issue affecting #RogueCompany matches.
Apr 16, 14:22 EDT

Smite Server Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 05:46 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:30 EDT

Scheduled - #Smite will undergo maintenance on 04/16/2021 at 09:00 UTC. Login will be limited starting at 08:30 UTC
Apr 15, 21:40 EDT

Realm Royale Server Maintenance

Completed - This #RealmRoyale maintenance has been completed.
Apr 16, 04:56 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:00 EDT

Scheduled - #RelamRoyale will undergo maintenance on 04/16/2021 at 08:30 UTC. Login will be limited starting at 08:00 UTC
Apr 15, 21:42 EDT

Paladins Server Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 04:56 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:30 EDT

Scheduled - #Paladins will undergo maintenance on 04/16/2021 at 08:00 UTC. Login will be limited starting at 07:30 UTC
Apr 15, 21:41 EDT

Apr 15, 2021

Server Maintenance 04/15/2021 at 07:00 UTC

Completed - The scheduled maintenance has been completed.
Apr 15, 07:53 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:50 EDT

Scheduled - Smite, Paladins, and Realm Royale will be going down for server maintenance at 07:00 UTC with limited starting at 06:30 UTC
Apr 15, 05:49 EDT

Apr 14, 2021

Rogue Company Server Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 12:27 EDT

Verifying - The game is back up and open. We are monitoring for the time being.
Apr 14, 11:55 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 10:58 EDT

Scheduled - This maintenance has been delayed until 15:45 UTC. Limited logins will begin at 15:30 UTC. Apologies for the inconvenience.
Apr 14, 10:57 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 10:55 EDT

Scheduled - This maintenance has been delayed until 15:45 UTC. Limited logins will begin at 15:30 UTC. Apologies for the inconvenience.
Apr 14, 10:55 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 10:45 EDT

Scheduled - #RogueCompany will be undergoing maintenance today. Limited access will begin at 14:45 UTC
Apr 14, 10:14 EDT

Realm Royale Server Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 10:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 06:45 EDT

Scheduled - Realm Royale will be undergoing server maintenance tomorrow (04/13/2021) at 11:00 UTC. Limited logins will begin at 10:45 UTC.
Apr 13, 14:15 EDT

Apr 13, 2021

Rogue Company 0.58 Update

Completed - The scheduled maintenance has been completed.
Apr 13, 09:45 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:45 EDT

Scheduled - #RogueCompany will be updated to 0.58 on Tuesday 4/13. Limited access to the game will begin at 10:45 UTC.
Apr 12, 11:38 EDT

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

Crossplay Matchmaking Issue

Resolved - This incident has been resolved.
Apr 9, 20:46 EDT

Monitoring - The issue affecting matches across #Smite and #Paladins has been mitigated. We will continue to monitor.
Apr 9, 19:59 EDT

Investigating - We are currently investigating an issue effecting #Smite and #Paladins on all platforms.
Apr 9, 16:57 EDT

Apr 8, 2021

Rogue Company Match Making Issue

Resolved - This incident has been resolved.
Apr 8, 05:46 EDT

Update - Logins and matchmaking for #RogueCompany have resumed. We will continue to monitor.
Apr 8, 02:47 EDT

Investigating - We are investigating an issue that is affecting matchmaking on #RogueCompany
Apr 8, 02:36 EDT

Smite Crossplay Login Issue.

Resolved - This incident has been resolved.
Apr 8, 00:27 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 00:11 EDT

Investigating - We are currently investigating this issue.
Apr 7, 23:53 EDT

Apr 7, 2021

Apr 6, 2021

Smite Crossplay Mid-Patch Maintenance

Completed - The scheduled maintenance has been completed.
Apr 6, 08:02 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:30 EDT

Scheduled - SMITE Crossplay will be undergoing maintenance tomorrow (04/06/2021) at 11:00 UTC. Limited logins will begin at 10:30 UTC.
Apr 5, 17:37 EDT